E-Com Systems, Inc.
Cost Effective EDI Solution Experts

Frequently Asked Questions

General Questions:

E-Com Systems, Inc. offers an advanced Internet Value Added Network that provides safe, secure, and cost effective exchange of EDI for any company in any business or industry segment. Our Internet-based system was designed from the ground up to take advantage of the cost and efficiency benefits obtained from using state-of-the-art information technology. Our system has the capability to connect companies that are currently doing EDI with all of their trading partners, whether or not that partner is currently EDI capable. Moreover, E-Com Systems has the capability to connect those companies that are not doing EDI to all of their trading partners whether the partner is EDI capable or not. It can also connect through any other VAN that is used by trading partners. The utilization of the E-Com system requires no significant up-front investment, provides immediate savings of as much as 50% over current EDI costs, and results in significant operational efficiency improvements.
E-Com Systems specializes exclusively on EDI and does not dilute its efforts with other offerings thereby making its service the highest quality at the most effective price.

What became E-Com Systems, Inc. was initially established as a developmental project within its sister company, Orange Technologies, Inc., of Gaithersburg, Maryland, in 1997. Building upon Orange Technologies’ nearly twenty years of providing high technology computer products and services to commercial clients and several major government agencies, including the Department of Defense and the Social Security Administration, management decided to pursue opportunities in the exploding Internet arena. A department was established within Orange Technologies dedicated to the development of a state-of-the-art Internet-based Electronic Data Interchange (EDI) system. After a year of development and testing, the new separate entity E-Com Systems, Inc. was chartered in the State of Maryland and has since grown to provide global support to hundreds of companies transmitting EDI documents to thousands of their trading partners.

• E-Com Systems' state-of-the-art approach has been designed to use secure internet technology – the price to our clients is much lower.

• E-Com Systems has allocated investments to develop the most efficient and effective product for its clients as opposed to other VANs which spend thousands of their dollars in advertising, promotion, publicity or a glitzy website.

• E-Com Systems has established interconnections with all major VANs and transmits business documents back and forth with other VANs.

• E-Com Systems concentrates exclusively on providing the highest level of EDI services to its customers.

E-Com Systems has customers in numerous industries including the following: pharmaceutical distribution, food manufacturing, grocery distribution, general merchandise distribution, retail supermarkets, general retail, automotive, book and print media, technology manufacturing, apparel, financial services, food brokers, and transportation. The foregoing listing reflects the broad array of types of businesses with which E-Com Systems is currently working. As seen, the E-Com system has been designed to be flexible and thus is easily adaptable to supply chain activities in any industry.

E-Com Systems, Inc. is a privately held company.

Ease Of Installation And Use:

It is as simple as:

  • Downloading EC-Connect software from the E-Com site. Details can be obtained from our production support.
  • Installing the software on the client machine/server.
  • The firewall has to be configured to open port 1414 for two-way communication.
  • Transferring a file from/to your server/system to E-Com.

Yes. Every customer has a designated support specialist. This individual is responsible for providing personalized service for your account.

Yes.

Interconnects:

If you are EDI-capable and already working with us, a new partner can be set-up overnight. If you are not EDI-capable we can bring up your initial trading partner within a few days.

Yes. In fact, we can handle business transaction exchanges for our clients even with their trading partners that are not EDI-enabled.

The answer is probably “yes”. If you let us know your environment we can answer the question.

Although most migrations can be done transparently and partners need not be notified to facilitate this process, we do encourage you to notify your trading community of any changes, and we will be happy to do so on your behalf.

Technical Features:

We support plain FTP, secure FTP, FTP using VPN, industry standard AS2 and a proprietary client server based secure software called EC Connect.

E-Com Systems supports all current EDI standards.

Any of the current EDI standards can be used.

Security:

E-Com Systems transaction systems are absolutely safe, secure, and the customer proprietary data passing through its message processing systems are protected for privacy. Elaborate access controls and physical security have been deployed.

E-Com Systems is using IBM MQ software, which is highly safe, secure, and assured delivery middle ware product from IBM.

Cost:

E-Com Systems service is quite inexpensive – an estimated 50% lower than your current VAN charges. Our EDI Consultant will be pleased to send you a quote for your consideration.