"We started using E-Com Systems as our EDI VAN in 2009 and during that time have found their service to be extremely RELIABLE and their support staff very responsive. With the high level of service, LOW pricing, and technical support we will continue to utilize E-Com Systems’ services and can highly recommend them for other companies looking for an EDI provider."
-Dynasty Apparel Corporation
"ECOM has been our business partner for 9 years. We use their service to send 810's to 2 of our largest customers. They simplify the EDI process, provide document tracking, and have always been very communicative, reliable, and reasonably priced."
- The Parts House
"In 2006, we made the decision to use E-Com as our EDI Solution provider, and we’ve never regretted it! Our primary reason for the move was the cost savings, but we’ve also been pleasantly surprised by the level of service that came at this affordable price. The staff has always been quick to respond to any inquiry, new trading partner setup, etc. They have also been pro-active when they see something out of the ordinary happening by not only sending an email, but in some situations, also giving us a call to alert us to the situation. I would not hesitate to recommend E-Com to any company looking for an EDI partner."
- Mrs. Gerry’s Kitchen, Inc.
"I wanted to take a moment to let you know how pleased we are with the migration over to E-Com from our former EDI service. Your liaison person worked very hard to make this migration successful. Specifically, she provided customized software, immediately responded to special requests, and provided custom reports. She was always courteous and professional while assisting us. I know the migration would not have been as successful had it not been for her efforts."
- GlaxoSmithKline Integration Team, Philadelphia, PA
"I wanted to let you know how tremendously I appreciate your technical staff member’s help regarding the installation, setup and testing of E-Com’s software. She was extremely patient with me and explained everything fully, which was a blessing because I knew absolutely nothing about this sort of communications. Also I would have to say that she went 'beyond the call of duty' in finding a resolution to a problem that is evidently AS400-related. I would not hesitate in recommending that she be given a special 'pat on the back' for her exceptional knowledge and continuous cooperation and assistance in getting us up and into production. She is truly an asset to your company!"
Ada Webb, Reeds Jewelers
"The transition to E-Com Systems went very smoothly. There were no interruptions in the flow of data and absolutely no inconvenience experienced by our trading partners. Trenton Cold Storage ships over a billion pounds of foodstuffs annually and our clients include many of the top multi-national manufacturers in North America. Over the years we have forged strong relationships with our customers by aggressively pursuing and successfully implementing dynamic EDI strategies. While they demand a high level of service and technical expertise, we in turn rely heavily on committed partners to help us provide it. When we first considered moving such an integral part of our business to E-Com, we naturally exercised great caution and due diligence. It quickly became apparent that making the switch would be a 'no-brainer'. E-Com's customers who we contacted, all spoke highly of them, the return on investment proved to be less than six months and the speed gained by using the internet was exponential in relation to what we were then using. Having now fully 'cut the cord' with our previous VAN, we continue to be impressed with the trouble free operation of E-Com's software, their knowledgeable and helpful staff and particularly, the ongoing, substantial accrual of savings"
- Ian Miller, Manager, Systems Development
"United Supermarkets of Texas opened its own distribution center during 1999 and selected E-Com Systems of Gaithersburg, MD as our Internet Commerce EDI alliance partner. We have been partnering with E-Com Systems since October of 1999. We are pleased with the services provided by E-Com Systems in setting up communication with all our trading community. We achieved significant system efficiencies and cost reductions as E-Com Systems eliminated the need for us to implement EDI in-house. E-Com Systems fully co-operated by interfacing with our warehouse distribution system software. United Supermarkets has experienced savings in time and costs by deploying E-Com Systems' tested communication links to our trading partner community. E-Com Systems' Internet Commerce solutions will help us to go 100% paperless with all our partners."
- Scott Gilmour , CIO
"As we wind down the completion of our contract and begin moving forward together in our business venture with the new Premium Payment System (PPS), I thought it would be appropriate to thank you, Mr. Dar Ning Kung, and your staff for the very professional job performed in the development of the PPS. Many hours of effort were put in by all parties (including us here at ASI/ESI) in the development and de-bugging of the PPS. The result has been a payment processing and database management system that has no equivalent. I think we can all be proud of the final product. In fact, we have received only positive comments from our credit unions, our management and our Board of Directors of both ASI and ESI.
I have also relayed to Mr. Dennis Adams, our CEO, the commendable efforts that E-Com Systems has put forth over the last eight months on this project. We appreciate all that you have done and we look forward to a long and meaningful business relationship in the future."
- Curtis Robson, VP and Treasurer
